I am needing…

You can get a referral from your GP or make an appointment without a GP referral. With a GP referral, you can receive a rebate through:

Medicare:

You can get a care plan from your GP. Please note that there are different

• For speech therapists and occupational therapists: Chronic Disease Managmenet Care Plan (CDM) can be claimed for up to 5 sessions per calendar year. You will receive a rebate of $56.00.

• For mental health social worker: Mental Health Care Plan can be claimed for up to 10 sessions per calendar year. You will receive a rebate of $79.05.

Helping Children With Autism:

• If you are under 13 years of age, you may be eligible for a HCWA package which requires a referral from a psychiatrist.

Private Health Rebate:

• If you have have private health you may receive a rebate through this. Please see your unique private health inclusions.

Yes.

We currently see self and plan managed participants only.

NDIS participants are charged at the recommended NDIS fee.

It is currently $193.99 per 50 mins.

Additional meetings or documentation will be charged per hour. Documentation time is typically added to your appointment and will be shown on your invoice.

Initial Appointments: $258.66 per 50-minute session (this includes non-direct services*)

Subsequent Appointments: $226.32 per 50-minute session (this includes non-direct services)

*Non-direct services refer to activities which might occur before or after the delivery of a funded support. Please reach out for more information on this.

Additional reporting, documentation, meetings, or liaison that exceed 15 mins will be charged at the subsequent hourly rate.

Cancellation Policy: We understand that life happens, and appointments may need to be cancelled or rescheduled. Cancellations affect both clients, therapists, and the running of our space. We simply ask you give notice of cancellation within to 2 business days (Monday to Friday 9.00am - 5.00pm) to avoid any cancellation fees.

• If you cancel within 2 business days of your appointment start time, 50% of the total appointment fee is due. 

• If you cancel within the 24 hours of your appointment start time, the full appointment fee is due. 

• If you fail to show for your appointment, the full appointment fee is due.

Your therapist will spend time getting to know you, your story, your strengths and areas you are experiencing challenges in. They may collect information about your developmental history and family. They may also ask you about previous and current supports you receive.

A session is approximately 50 mins long, unless you have requested a shorter, 30-minute session. Sessions being 50 minutes long allows your therapist time to write notes, do any follow up, and reset before seeing the next person so it is important this timeframe is stuck to. Family Therapy sessions will often be 90 mins as there is a lot more to cover with a lot more people in each session.

Ihere is 2 hour free parking on the street. There is also free parking around the block and at Aldi and Woolworths (just one block away). 

This will depend on the reason you are attending appointments at The Courageous Space, and what therapist you are seeing. For example, if you are needing a formal assessment, this may take between 3-4 sessions to be completed. Your therapy sessions will depend on your individual goals and needs. 

Brisbane Location:

Please note that unfortunately, our space in Brisbane is not currently wheelchair accessible. We have one flight of stairs with 19 steps, and an additional 2 steps to access the bathroom. We do not have an elevator, and the stairs are the only way to access the space.

Melbourne Location:

Our space is fully wheelchair accessible, with convenient access to all areas to ensure a comfortable and inclusive environment for everyone.

We can provide Telehealth appointments for all our services so that everyone has access to our services.

We acknowledge and understand that finding the right therapist is very important. You may wish to consider these steps if you are unsure: 

• Talk to your therapist about what is helpful versus what is not helpful 

• Give it time. Relationships, including therapeutic relationships, take time. Allow for at least 3 appointments to see if you and your therapist are the right fit. 

• Be okay if you and your therapist are not the right fit! Your therapist will understand.